Have you as a patient, family member of a patient or the friend of a patient feel invisible? 

 

Have you ever expressed a concern to a provider, and it seems as if it fell on deaf ears?

 

Did you participate in a procedure that you didn’t fully understand?

 

Did the actions or non-actions of others while being treated infringed your privacy, beliefs and values?

 

Are you still waiting for an apology?

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Well, I’m sure that the answer to most of the questions if not all is a resounding “YES”. In order to ensure patients and providers rights are acknowledged, protected and respected, let’s start the conversation. Join me on this special virtual training where we discuss elements from my book, The R.I.C.H. Experience: Patients & Providers Expectations.

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In this course we will take a deep dive into what providers patients, families, visitors and colleagues when holding the title of patient are saying about their experiences as patients whether hospitalized, in a clinic or ambulatory setting as well as what providers expect from patients when they come to us for care.

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